What is SuperTrace?
SuperTrace is an Eligible Rollover Fund (ERF).
An ERF is a super fund that looks after small and 'lost' or unclaimed super benefits transferred to it by other superannuation funds.
The main purpose of SuperTrace is to reunite members with their superannuation.
Who are we?
We are one of the largest ERFs in the market. We were established in July 1994 and are part of the Commonwealth Bank Group of companies.
If you want more information about us, please go to 'How does SuperTrace benefit me'.
Track your super down - right now if you like
Did you know that approximately one in three working Australians have unclaimed super? Amazing, but true! So let us help you find it. It’s easy with SuperTrace! To see if you have lost super with us you can search our database, which is located to the right in the next panel, any time. After you fill in your details, you’ll know immediately if we have a possible match with you or not.
Need more help?
Feel free to contact us by:
- Telephone - 1300 788 750 between 8.30am and 6pm (Sydney time), Monday to Friday, or on +61 2 8282 0543 if calling from outside Australia.
- Fax - 1300 700 353, or + 61 2 9009 0719 if sending from outside Australia.
- Post - SuperTrace, Locked Bag 5429, Parramatta NSW 2124.
- Email - For members email
Come and see us in person at our Principal office of Administration at Level 1, 11 Harbour Street, Sydney NSW 2000 between 9am and 5pm (Sydney time), Monday to Friday.
Still no luck?
You can search for lost superannuation accounts on the Australian Taxation Office's SuperSeeker website or unclaimed money at Money Smart Website.




