What is SuperTrace?

SuperTrace is an Eligible Rollover Fund (ERF).

An ERF is a super fund that looks after ‘lost’ or unclaimed super benefits transferred by other superannuation funds.

The main purpose of SuperTrace is to reunite members with their superannuation.

Who are we?

From the day we started back in July 1994 we established ourselves as one of the first ERF services in Australia. Today
it’s still our core business and now we’re one of the most experienced ERFs in the market.

Over the years we’ve made great strides in continually improving our product. A product, we’re pleased to say, that has been recognised by independent bodies such as The Heron Partnership and SuperRatings.

We couldn’t have achieved the great success we’ve had
without the backing of our exceptional customer service and administration team. They are at the forefront of everything
we do.

Are you the one in three?

Did you know that approximately one in three working Australians has unclaimed super? Amazing, but true.

So, if you’ve changed jobs, your address or name, chances are your superannuation fund may have lost track of you.

Track your super down – right now if you like

It’s easy! To see if you have lost super with SuperTrace you can search our database any time. After you fill in your details, you’ll know immediately if we have a possible match with you or not.

Need more help?

Feel free to contact us by:

  • Telephone - 1300 788 750 between 8.30am and 6pm (Sydney time), Monday to Friday, or on +61 2 8282 0543 if calling from outside Australia.
  • Fax - 1300 700 353, or + 61 2 9009 0719 if sending from outside Australia.
  • Post - SuperTrace, Locked Bag 5429, Parramatta NSW 2124.

Still no luck?

You can search for lost superannuation accounts on the Australian Taxation Office's SuperSeeker website or unclaimed money at FIDO website.

Colonial Mutual Superannuation Pty Ltd ABN 56 006 831 983 AFSL 235025 (the Trustee, we, us, our) is the Trustee of the SuperTrace Eligible Rollover Fund ABN 73 703 878 235 (‘SuperTrace’) which is administered by The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035. You can download a copy of the Product Disclosure Statement (PDS) for SuperTrace or request it by calling 1300 788 750. You should consider the PDS before making a decision about SuperTrace.

Colonial Mutual Superannuation Pty Ltd and The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809 AFSL 235035 ('CMLA') are both wholly owned subsidiaries of Commonwealth Bank of Australia ABN 48 123 123 124. Commonwealth Bank of Australia and its subsidiaries do not guarantee, or in any way stand behind, the performance of SuperTrace, or the repayment of capital or interest by SuperTrace. Investments in SuperTrace are not deposits or other liabilities of Commonwealth Bank of Australia or its subsidiaries (other than CMLA or the Trustee), and investment-type products are subject to investment risk including delays in repayment and loss of income and principal invested.

This is general information and does not take into account your individual objectives, financial situation or needs. You should assess whether this information is appropriate for you and consider talking to a financial adviser before making an investment decision. View Commonwealth and Colonial Products Financial Services Guide (PDF 63kb).

© SuperTrace ABN 73 703 878 235